UIPA.org

911 Records

Request to:
Honolulu Police Department
Law used:
State of Hawaii UIPA
Status of this request:
Request Successful
Summary of Request
1. 911 call data for the last six months that includes (1) date and time of call; (2) location of emergency; and (3) category of emergency reported 2. Documents sufficient to identify the computer program used to keep track of 911 calls 3. Documents sufficient to explain codes, if any, used in the computer program that tracks 911 calls For location information, I don’t need a specific street address. More generalized street-block address would work if available or other information that is readily available without redaction is acceptable. This request is intended to focus on data that would not require redaction. If there is a concern about possible redactions, please let me know as soon as possible so that we can possible clarifications of the request.

Messages in this request

From << Name Not Public >>
Subject Records Request for Honolulu Police Department: 911 Records [#513]
Date Aug. 24, 2021, 11:28 a.m.
To Honolulu Police Department
Status Awaiting response
Attachments
Aloha, Pursuant to the public records law, I would like to request the following records in electronic format sent to my email address.
1. 911 call data for the last six months that includes (1) date and time of call; (2) location of emergency; and (3) category of emergency reported 2. Documents sufficient to identify the computer program used to keep track of 911 calls 3. Documents sufficient to explain codes, if any, used in the computer program that tracks 911 calls For location information, I don’t need a specific street address. More generalized street-block address would work if available or other information that is readily available without redaction is acceptable. This request is intended to focus on data that would not require redaction. If there is a concern about possible redactions, please let me know as soon as possible so that we can possible clarifications of the request.
[... Show complete request text] << Name Not Public >>
  1. 3 years, 3 months agoAug. 24, 2021, 11:28 a.m.: << Name Not Public >> sent a message to Honolulu Police Department.
From Uyema, Lynne Goto – Honolulu Police Department
Subject Request for 911 Data
Date Sept. 8, 2021, 11:20 a.m.
Status Awaiting response
Attachments
Aloha! Please find our Notice to Requester and first installment of 911 records in response to your request. The attached installment is for calls made in the last 6 months that went to Emergency Management Services (EMS). Typically, these calls are medical emergencies where an ambulance is being requested. We will continue to work on generating reports for all agencies who accept 911 calls in Honolulu and will produce them to you as they are completed (not to exceed 20 days for the next installment). Please feel free to contact me or to work with the Civil Beal Law Center if you have any questions. Regards, Lynne Lynne Goto Uyema Senior Police Legal Advisor Honolulu Police Department 801 S. Beretania Street Honolulu, Hawaii 96813 Phone: (808)723-3854 Email: <<email address>> and email address> > CONFIDENTIAL COMMUNICATION This message may contain information that is confidential, proprietary, and/or privileged. Unless you are the addressee or are authorized by the addressee to receive this information, you may not use, copy or disclose to anyone this message or any information contained in this message. If you received this message in error, please advise the sender by reply and delete the message.
  1. 3 years, 2 months agoSept. 8, 2021, 11:21 a.m.: Received an email from Honolulu Police Department.
From << Name Not Public >>
Subject Request for 911 Data [#513]
Date Sept. 8, 2021, 11:31 a.m.
To Honolulu Police Department
Hi Lynne, Received. Thank you so much for gathering this for us. Will connect with Civil Beat Law Center and be in touch with you. ... <<Name removed >> << Name removed >>
  1. 3 years, 2 months agoSept. 8, 2021, 11:31 a.m.: << Name Not Public >> sent a message to Honolulu Police Department.
From Uyema, Lynne Goto – Honolulu Police Department
Subject RE: Request for 911 Data [#513]
Date Sept. 8, 2021, 11:32 a.m.
Thank you! Lynne Goto Uyema Senior Police Legal Advisor Honolulu Police Department 801 S. Beretania Street Honolulu, Hawaii 96813 Phone: (808)723-3854 Email: <<email address>> CONFIDENTIAL COMMUNICATION  This message may contain information that is confidential, proprietary, and/or privileged.  Unless you are the addressee or are authorized by the addressee to receive this information, you may not use, copy or disclose to anyone this message or any information contained in this message. If you received this message in error, please advise the sender by reply and delete the message.…
-----Original Message----- From: << Name removed >> << Name removed >> <<name and email address> > Sent: Wednesday, September 8, 2021 11:31 AM To: Uyema, Lynne Goto < <name and email address> > Subject: Request for 911 Data [#513] CAUTION:   Email received from an EXTERNAL sender.   Please confirm the content is safe prior to opening attachments or links. Hi Lynne, Received. Thank you so much for gathering this for us. Will connect with Civil Beat Law Center and be in touch with you. ... << Name removed >> << Name removed >>
  1. 3 years, 2 months agoSept. 8, 2021, 11:32 a.m.: Received an email from Honolulu Police Department.
  2. 3 years, 2 months agoSept. 15, 2021, 11:07 a.m.: << Name Not Public >> published an attachment on request 911 Records.
From Uyema, Lynne Goto – Honolulu Police Department
Subject
Date Oct. 4, 2021, 10:09 a.m.
Attachments
Attached are the reports for 911 calls directed to HPD. The search was too large to run in one report so the search was broken down to reports by month. COM was not able to produce the reports in an Excel spreadsheet format but, it’s my understanding that they have been trying to contact Intrado to see if there was another way they can run the report to produce a searchable data table. I will certainly keep you posted on that. They are going to work on producing the report for the remaining agencies such as HFD and the smaller groups (Suicide Prevention Hotline, etc). Please let me know if you have any questions.
From Uyema, Lynne Goto – Honolulu Police Department
Subject
Date Nov. 2, 2021, 10:42 a.m.
Attachments
Attached is the last installment of the 9-1-1 calls request. This list captures the agencies that 911 calls are directed to other than HFD, HPD, and EMS. You will see “Crisis Line” appear on the list. Per HPD Communication Division, “Crisis Line” is a transfer to Hawaii Cares. Hawaii Cares is an organization that services people with mental health and emotional issues, substance abuse issues, and people going through a crisis. “Crisis Line” and “Poison Control” are the only two non-public safety agencies that 911 callers can ask for and be transferred to. I apologize that the data is still in pdf format. Per our communication division team, they are still trying to work with the vendor to learn how to export to excel, .cvs, etc. This installment completes our response to the 911 calls request and we now consider this request closed. Please let me know if you have any questions or would like to discuss further.
  1. 3 years agoNov. 10, 2021, 1:30 p.m.: << Name Not Public >> published an attachment on request 911 Records.