Current rail ridership

Request to:
Department of Transportation Services
Law used:
State of Hawaii UIPA
Status of this request:
Request Successful
Summary of Request
The most recent daily actual ridership numbers of the Skyline.

Messages in this request

From << Name Not Public >>
Subject Records Request for Department of Transportation Services: Current rail ridership [#998]
Date Aug. 22, 2023, 7:51 a.m.
To Department of Transportation Services
Status Awaiting response
Attachments

Aloha, Pursuant to the public records law, I would like to request the following records in electronic format sent to my email address.
The most recent daily actual ridership numbers of the Skyline.
[... Show complete request text] << Name Not Public >>
  1. 8 months agoAug. 22, 2023, 7:52 a.m.: << Name Not Public >> sent a message to Department of Transportation Services.
From Department of Transportation Services – Department of Transportation Services
Subject RE: Records Request for Department of Transportation Services: Current rail ridership [#998]
Date Sept. 11, 2023, 9:12 a.m.
Status Request resolved

Aloha Mr. << Name removed >> , Our apologizes for missing your request. We will respond shortly. Mahalo ~
-----Original Message----- From: << Name removed >> << Name removed >> <<name and email address> > Sent: Tuesday, August 22, 2023 7:52 AM To: Department of Transportation Services < <name and email address> > Subject: Records Request for Department of Transportation Services: Current rail ridership [#998] CAUTION:   Email received from an EXTERNAL sender.   Please confirm the content is safe prior to opening attachments or links. Aloha, Pursuant to the public records law, I would like to request the following records in electronic format sent to my email address. The most recent daily actual ridership numbers of the Skyline. Mahalo, << Name removed >> << Name removed >> << Name removed >>
  1. 7 months, 1 week agoSept. 11, 2023, 9:12 a.m.: Received an email from Department of Transportation Services.
From Skyline Customer Experience – Department of Transportation Services
Subject FW: Records Request for Department of Transportation Services: Current rail ridership [#998]
Date Sept. 11, 2023, 3:36 p.m.
Status Request resolved
Attachments

Aloha Mr. << Name removed >> . Thank you for your UIPA/92F request for the most recent daily actual ridership numbers of the Skyline. Your request is granted in its entirety. Attached is a tabulation of Skyline’s total daily ridership counts as of July 1, 2023. Mahalo.
-----Original Message----- From: << Name removed >> << Name removed >> <<name and email address >> Sent: Tuesday, August 22, 2023 7:52 AM To: Department of Transportation Services < <name and email address >> Subject: Records Request for Department of Transportation Services: Current rail ridership [#998] CAUTION:   Email received from an EXTERNAL sender.   Please confirm the content is safe prior to opening attachments or links. Aloha, Pursuant to the public records law, I would like to request the following records in electronic format sent to my email address. The most recent daily actual ridership numbers of the Skyline. Mahalo, << Name removed >> << Name removed >> << Name removed >>
  1. 7 months, 1 week agoSept. 11, 2023, 3:37 p.m.: Received an email from Department of Transportation Services.
From << Name Not Public >>
Subject FW: Records Request for Department of Transportation Services: Current rail ridership [#998]
Date Sept. 12, 2023, 6:06 a.m.
To Department of Transportation Services

Mahalo for the information ... Aloha, <<Name removed >> << Name removed >>
  1. 7 months, 1 week agoSept. 12, 2023, 6:07 a.m.: << Name Not Public >> sent a message to Department of Transportation Services.
From Skyline Customer Support – Department of Transportation Services
Subject Case # 00001561: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] has been created
Date Sept. 12, 2023, 6:07 a.m.

Aloha, The following case has been created: Case #: 00001561 Subject: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] Description: Mahalo for the information ... Aloha, << Name removed >> << Name removed >> We will be in touch if further details are required, otherwise, you will be notified when this case is resolved. Skyline's Customer Service Hours are 7:30 am to 4 pm, Monday – Friday and closed City Holidays. Thank you, Skyline Customer Support **Please do not reply to this email as it is sent from an unattended mailbox.**
  1. 7 months, 1 week agoSept. 12, 2023, 6:07 a.m.: Received an email from Department of Transportation Services.
  2. 7 months, 1 week agoSept. 12, 2023, 6:07 a.m.: << Name Not Public >> set status to 'Request Successful'.
From << Name Not Public >>
Subject Case # 00001561: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] has been created [#998]
Date Nov. 14, 2023, 6:59 a.m.
To Department of Transportation Services

Aloha, Could I request another update on the Skyline's total daily ridership? From September 11 until the most recent day available would be great, if can. Mahalo! ... << Name removed >>
  1. 5 months agoNov. 14, 2023, 6:59 a.m.: << Name Not Public >> sent a message to Department of Transportation Services.
From Skyline Customer Support – Department of Transportation Services
Subject Case # 00001852: Case # 00001561: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] has been created [#998] has been created
Date Nov. 14, 2023, 6:59 a.m.

Aloha, The following case has been created: Case #: 00001852 Subject: Case # 00001561: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] has been created [#998] Description: Aloha, Could I request another update on the Skyline's total daily ridership? From September 11 until the most recent day available would be great, if can. Mahalo! ... << Name removed >> We will be in touch if further details are required, otherwise, you will be notified when this case is resolved. Skyline's Customer Service Hours are 7:30 am to 4 pm, Monday – Friday and closed City Holidays. Thank you, Skyline Customer Support **Please do not reply to this email as it is sent from an unattended mailbox.**
  1. 5 months agoNov. 14, 2023, 6:59 a.m.: Received an email from Department of Transportation Services.
From Skyline Customer Support – Department of Transportation Services
Subject Thank you for contacting us! Case#: 00001852
Date Nov. 14, 2023, 7:59 a.m.

Aloha, << Name removed >> ! We're committed to delivering top-notch customer service. Thank you for your inquiry;Please contact HOLO for more up-to-date information regarding ridership numbers, as the only numbers we have access to are the same numbers reflected on the Skyline website, which is accessible to the public at https://honolulu.gov/skyline (navigate down the page, on the left-most side you will see "Ridership Reports", or use the following link: https://www.honolulu.gov/cms-dts-menu...). Again, ridership numbers are based on the counts received from HOLO card activity. This department can provide more detailed ridership numbers. For more information, please contact HOLO at: Ph#: (808) 768-HOLO (4656) Email: <<email address>> Hope this helps! Case#: 00001852 Regards, Skyline Customer Support --------------- Original Message --------------- From: << Name removed >> << Name removed >> <<email address>> Sent: 11/14/2023, 6:59 AM To: <<email address>> Subject: Case # 00001561: FW: Records Request for Department of Transportation Services: Current rail ridership [#998] has been created [#998] Aloha, Could I request another update on the Skyline's total daily ridership? From September 11 until the most recent day available would be great, if can. Mahalo! ... << Name removed >> thread::NmDUolGHIZSUUjKwKwnP8FI::
  1. 5 months agoNov. 14, 2023, 7:59 a.m.: Received an email from Department of Transportation Services.
From << Name Not Public >>
Subject Thank you for contacting us! Case#: 00001852 [#998]
Date Nov. 14, 2023, 8:13 a.m.
To Department of Transportation Services

Thanks for letting me know about those monthly reports. Aloha.
  1. 5 months agoNov. 14, 2023, 8:14 a.m.: << Name Not Public >> sent a message to Department of Transportation Services.
From Skyline Customer Support – Department of Transportation Services
Subject Case # 00001853: Thank you for contacting us! Case#: 00001852 [#998] has been created
Date Nov. 14, 2023, 8:14 a.m.

Aloha, The following case has been created: Case #: 00001853 Subject: Thank you for contacting us! Case#: 00001852 [#998] Description: Thanks for letting me know about those monthly reports. Aloha. We will be in touch if further details are required, otherwise, you will be notified when this case is resolved. Skyline's Customer Service Hours are 7:30 am to 4 pm, Monday – Friday and closed City Holidays. Thank you, Skyline Customer Support **Please do not reply to this email as it is sent from an unattended mailbox.**
  1. 5 months agoNov. 14, 2023, 8:14 a.m.: Received an email from Department of Transportation Services.
  2. 5 months agoNov. 14, 2023, 10:14 a.m.: << Name Not Public >> set status to 'Request Successful'.